New Feature: Balance Limit Alerts & Manual Top-Up via Telegram Bot

We’re pleased to announce a powerful new feature in IXC Softswitch — integration with Telegram Bot for real-time balance monitoring and manual credit top-ups.
🔔 What it does:

When a customer’s account is automatically blocked due to reaching the balance limit, the Telegram bot immediately notifies the softswitch administrator or operator. Right from the chat, the admin is given an option to:

🔹 View customer details

🔹 Check the reason for block

🔹 Manually assign additional credit

🔹 Unblock the customer with one click

This eliminates the need to log in to the admin interface or react to complaints — the entire process can be handled on the go via Telegram.
✅ Key Benefits:

Instant response to credit-related service blocks.

Minimizes downtime for valuable customers.

Empowers operators to manage customer balances on-the-fly.

Fully logged and auditable within IXC Softswitch.

Whether you're managing dozens or thousands of customers, this feature brings real-time visibility and operational efficiency right to your mobile device.