Tip 9

9 Situation: I've just created new route for my customer, i checked callpath and it is working, but when my customer is placing a call the routing is not working. What could be an issue?

Solution: There could be few possible problems but most recent is that You did not press Reload Config (in case of manual reload config at IXC Softswitch) button after you finished your routing configuration. Press it and let your customer re-try after while.



























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