16 Situation: Ok, i got how to configure and set the incoming balance limit for my customer, but i want to find out more about emails that automatically sent to my customer. How can i change the text in that message and put some my own contact information?
Solution: You can contact our duty engineer who is available 24/7/365 and ask for two files which used for emails about service stop and warning due to balance things: peerstop.txt and warn.txt. You can edit any information you want in those files except the fields in @ (at). After that you should sent those files back to duty engineer so we can upload them on your Softswitch.
Read also voip billing solution.